Social Media Moderator

DEPARTMENT: Client Success
REPORTS TO: Head of Client Success



  • Provide monthly or weekly reports to the communication team and clients
  • Focus on monitoring social media content
  • Responsible on publishing all media content for all accounts
  • Remove or report objectionable comments from accounts on social media platforms.
  • Direct online discussions on our client’s platform and interact with the followers in a timely manner to increase engagement and drive interest.
  • Provide community feedback to the management and clients
  • Monitor social media campaigns and analyze the traffic
  • Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.
  • Responsible for the daily management and reporting among other things.


  • Bachelor’s degree in Management, sales, communications, or related field.
  • Exceptional verbal and written communication skills in English and Arabic
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Ability to build rapport and collaborate with others within the company and externally.
  • Understanding of consumer behaviors and industry trends.

Two simple steps!

1. Fill this form

go back to work! You’re still not hired :p